English, Español, 中文, እንግሊዘኛ, 영어 , Русский, Somali, Tagalog, Українська, Tiếng Việt
United Way of King County is providing free, weekly and biweekly home delivery of groceries in partnership with King County food banks, Cascadia Produce, and DoorDash.
United Way’s Grocery Home Delivery program is currently at capacity and sign-ups are closed. If you are interested in receiving home delivery of groceries in the future, please complete this interest form to join our waitlist.
For questions about this service, please contact us at 253.237.2019 or fooddelivery@uwkc.org.
How It Works
1. A box of essential groceries or bag of culturally appropriate food is prepared.
2. A DoorDash driver picks up the food.
3. The DoorDash driver delivers it to a King County household in need.
This a free service available to anyone in King County who is unable to afford groceries and cannot access their local food bank.
You can participate in this program regardless of your citizenship or immigration status. No information about citizenship status is collected during enrollment.
If you need immediate assistance with getting food, please call 2-1-1.
After you sign up, we will contact you when space within the program becomes available. You can also reach out to our team at any time with questions or to confirm your status on the waitlist by calling 253.237.2019 or emailing fooddelivery@uwkc.org.
FAQs
Who is eligible to participate in this program?
To participate in this program, you must:
- Live in King County, Washington
- Be unable to access your local food bank in person
- Be unable to afford groceries
Any person or family who identifies that they meet these criteria is eligible to receive this service, regardless of citizenship or immigration status. No information about citizenship status is collected during enrollment.
How does the program work? Will I get updates about my delivery?
Prior to your first grocery delivery, someone from our team will reach out to ask for delivery instructions and confirm your contact information. We will also confirm the day and approximate time frame that you can expect your groceries each week.
Each week, a delivery driver (Dasher) will pick up your groceries from a nearby food bank or food partner and leave them outside your door through a no-contact delivery. If you provide a cell phone number, you will receive text updates when your Dasher is assigned, when your groceries are picked up and when your groceries are delivered to your home.
What grocery items will I receive?
We are able to provide a preset variety boxes of food from local food banks and grocery stores. This may include canned meals, canned fruit and vegetables, pasta and other miscellaneous items. Many deliveries also include perishable items like bread, milk or produce.
What if I have dietary restrictions?
If you have dietary restrictions or allergies, please indicate this on the sign-up form. Someone from our team will reach out to collect more information. While we cannot currently guarantee that our program can meet every dietary restriction, we will do our best to accommodate your needs.
What should I do if my groceries don’t arrive?
We do our best to ensure every delivery makes it to you safe and sound, and your Dasher does too! Occasionally, however, mistakes happen. If you haven’t received your normal delivery, first see if you can locate it nearby. If you live in an apartment, check your hall, lobby, entry or other common areas, and if you live in a house please check that it was not left at your door, driveway or mailbox.
If you still are unable to locate your food after taking these steps, please let us know right away. Call 253.237.2019 or email our team at fooddelivery@uwkc.org as soon as possible, to give us the best opportunity to resolve your issue.
What should I do if I have a concern about my Dasher?
Please contact our team by calling 253.237.2019 or emailing fooddelivery@uwkc.org as soon as possible so that we can help resolve your concern.
I want to stop receiving deliveries. How do I opt out?
Call our team at 253.237.2019 or email fooddelivery@uwkc.org.
I don’t live in King County. Is there a similar program in my community?
While this program is only available to King County residents, food banks and meal programs continue to operate across Washington State. For food resources in your community, call 2-1-1.
I’m a Dasher, what do I need to know?
Thank you for completing Project DASH deliveries! Your work is ensuring that families in our community always have food on the table.
Please ensure that you carefully read and follow all delivery instructions—groceries should not be left outside of apartment buildings or on the street.
If you would like to complete more Project DASH deliveries, please see our distribution schedule here.
If you need to report an issue with an address on your delivery route, please contact us at dashers@uwkc.org or 253-237-4334.
United Way of King County also reserves the right to prefer and block dashers from our deliveries based on client ratings. Learn more about our policies and guidelines here.
Sponsored by:
