United Way of King County is offering free, weekly home delivery of groceries in partnership with King County food banks, Safeway and DoorDash.
How It Works
1. A box of essential groceries or bag of culturally appropriate food is prepared.
2. A DoorDash driver picks up the food.
3. The DoorDash driver delivers it to a King County household in need.
This a free service available to anyone in King County who is unable to afford groceries and cannot access their local food bank.
You can participate in this program regardless of your citizenship or immigration status. No information about citizenship status is collected during enrollment.
Please note: in some areas of King County, this program is currently at capacity and it may take between two to four weeks before you begin receiving groceries.
If you need immediate assistance with getting food, please call 2-1-1.
After you sign up, you will receive an update about your status on the waitlist every two weeks. You can also reach out to our team at any time with questions or to confirm your status on the waitlist by calling 253.237.2019 or emailing firstname.lastname@example.org.
Who is eligible to participate in this program?
To participate in this program, you must:
- Live in King County, Washington
- Be unable to access your local food bank in person
- Be unable to afford groceries
Any person or family who identifies that they meet these criteria is eligible to receive this service, regardless of citizenship or immigration status. No information about citizenship status is collected during enrollment.
How does the program work? Will I get updates about my delivery?
Prior to your first grocery delivery, someone from our team will reach out to ask for delivery instructions and confirm your contact information. We will also confirm the day and approximate time frame that you can expect your groceries each week.
Each week, a delivery driver (Dasher) will pick up your groceries from a nearby food bank or food partner and leave them outside your door through a no-contact delivery. If you provide a cell phone number, you will receive text updates when your Dasher is assigned, when your groceries are picked up and when your groceries are delivered to your home.
What grocery items will I receive?
We are able to provide a preset variety boxes of food from local food banks and grocery stores. This may include canned meals, canned fruit and vegetables, pasta and other miscellaneous items. Many deliveries also include perishable items like bread, milk or produce.
What if I have dietary restrictions?
If you have dietary restrictions or allergies, please indicate this on the sign-up form. Someone from our team will reach out to collect more information. While we cannot currently guarantee that our program can meet every dietary restriction, we will do our best to accommodate your needs.
What should I do if my groceries don’t arrive?
We do our best to ensure every delivery makes it to you safe and sound, and your Dasher does too! Occasionally, however, mistakes happen. If you haven’t received your normal delivery, first see if you can locate it nearby. If you live in an apartment, check your hall, lobby, entry or other common areas, and if you live in a house please check that it was not left at your door, driveway or mailbox.
If you still are unable to locate your food after taking these steps, please let us know right away. Call 253.237.2019 or email our team at email@example.com as soon as possible, to give us the best opportunity to resolve your issue.
What should I do if I have a concern about my Dasher?
I want to stop receiving deliveries. How do I opt out?
I don’t live in King County. Is there a similar program in my community?
While this program is only available to King County residents, food banks and meal programs continue to operate across Washington State. For food resources in your community, call 2-1-1.