Take A Stand Against Poverty

Help Hard-Working People Keep More of What They Earn.

Join hundreds of fellow volunteers in Washington’s largest free tax preparation program—United Way’s Free Tax Prep Campaign—and help families keep more of what they earn!

Want to gain new skills and make new friends? Or help our neighbors break down barriers to get cash for food, rent, and childcare? Or maybe you want to be the one to deliver news of a life-changing refund? You can do all that and more as a Volunteer Income Tax Assistance (VITA) volunteer!

This year, our volunteers helped over 12,000 community members access vital refunds averaging* $2,400 each. With your help, we can reach even more.

*Average refunds include both state and federal tax credits.
**Tax experience is helpful, but not needed. Our team will train and certify you in IRS tax preparation! Non-tax prep roles are also available.
***All volunteers must commit to at least one shift per week for 14 weeks, beginning the week of January 21 and ending April 20.

Get Involved


Become a Volunteer Tax Preparer

Filing taxes can be daunting, especially for low-income families who depend on tax refunds and credits. As a volunteer tax preparer, you can ease their worries by preparing returns, maximizing credits, and guiding clients through the process.

A tax volunteer poses with a person who holds up a tax document. both are smiling and looking at the camera.

Become an Intake Volunteer

Taking the fear out of tax filing starts when a client walks through the door. As an intake volunteer, you’ll welcome clients who arrive at the tax site, maintain the site waitlist, ensure that clients have all required documents, and help maintain tax site flow.

Man working at a home computer wearing a hat and holding a cat.

Become a Virtual Tax Volunteer

Virtual volunteers work with clients to prepare taxes from the comfort of their homes. As a virtual volunteer, you’ll communicate with our team through virtual tools like Slack, Zoom, and email, and with clients through a virtual portal.

Both tax preparer and intake volunteer roles are available. Virtual tax preparation roles require prior tax volunteer experience with our program or similar. Virtual intake does not require any prior volunteer experience.

*You must have prior Free Tax Prep Campaign volunteer experience to sign up as a virtual tax preparer. Volunteer experience with another VITA/TCE program or relevant professional experience also qualifies. The virtual intake volunteer role is open to everyone, including new volunteers.

“I’m a tax volunteer because…


I am a numbers geek, and like making people smile.”

I like doing taxes, and helping people understand and take control of their situation.”

I get to learn new things and help people—at the same time!”

I love giving back to my community that gave me so much!”

I want to help taxpayers receive extra money. This is also great experience for my accounting career.”

I enjoy seeing peoples’ reaction when they get back more than they expect.”

I love meeting and helping fun and different people!”

I like giving money away.”

I enjoy helping others, meeting new people, working with numbers, and preparing for a part-time career after retirement.”


Need Help With Your Taxes?


We love helping our hard-working neighbors keep more of what they earn. Click below for more details on how you can get started.

Thanks to Our Supporters:

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King County Library System

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