Get Free Tax Help

File your taxes for free!

We are currently closed for the season. Please check back in early 2023 to see where we’ll be operating our free tax preparation sites. We look forward to seeing you next season!

If you are in need of immediate assistance, please contact the IRS. Contact information for the IRS can be found here:

If you were a tax client in 2022 and need assistance from a Free Tax team member, please contact us at

General Eligibility

United Way is an equal opportunity provider and anyone who earned less than $70,000 can use United Way’s Free Tax Preparation services. However, some returns are too complex for our volunteers. For example, we cannot prepare returns for income earned in other states. For details and what information you should bring, visit our Frequently Asked Questions (FAQ) section below.

Common In-Person Questions

What do I need to bring to receive Free Tax Help?


  • Both spouses, if filing jointly
  • Picture ID for taxpayer (and spouse, if filing jointly)
  • Social Security card (or acceptable alternative – see below) for each person listed on the return
  • Proof of income, like W2s and 1099s
  • Documentation of expenses
  • If anyone in the household is insured through the Marketplace, Form 1095-A and dependents’ proof of income


  • Account and routing numbers for direct deposit of refunds
  • Prior year tax return

Acceptable Alternatives for Social Security Card:

  • Photocopy or photograph of Social Security card
  • ITIN letter
  • Social Security Benefit Statement (Form 1099-SSA)
  • Military ID with Social Security number
  • Any document issued by the Social Security Administration with Social Security number – last four digits must be visible
  • A printout from mySocialSecurity with the last four digits of your Social Security number visible
  • Please note: Per IRS regulations, a return cannot be prepared without the required documents. Prior year tax returns do NOT satisfy document requirements.

How is Free Tax Help different from a paid preparer?

There are many ways that Free Tax Help differs from a paid preparer. We invite you to come in person and see the difference for yourself!

  • We save the average taxpayer an average of $250
  • All our volunteers are IRS certified
  • Every completed tax return undergoes an extensive review process to ensure quality and accuracy
  • We will never offer predatory lending option such as “rapid refunds”

What kind of returns can be prepared by Free Tax Help?

Free Tax Help can handle most returns, including self-employment and for international students. However, some returns are considered out-of-scope, per IRS regulations. Returns with the following cannot be prepared at Free Tax Help sites.

  • Income/loss from rental property
  • Active military pay
  • Moving expenses
  • Household employees
  • Farm income/loss
  • Credit from forms 4136, 2439, 8839 (adoption credit), 8801, 8885
  • Bankruptcy
  • Affordable Care Act: Parts IV (Shared Policy Allocation) and V (Alternative Calculation for Year of Marriage) of Form 8962
  • The following types of business returns:
    • Business expenses in excess of $25,000
    • Business showing a net loss
    • Employee taxes
    • Depreciation or amortization
    • Inventory at year-end
    • Business using accrual-based accounting
    • Business use of home expenses
    • Prior year disallowed passive activity loss


When should I file my tax return?

The IRS filing deadline is April 18th, 2022, but we don’t recommend waiting until the last minute. Filing sooner rather than later is a smart move for almost everyone, especially people missing a first or second stimulus check and anyone with a major life change (marriage, divorce, death, had a child in 2021, etc.)

I filed my taxes, but I still haven’t received my federal refund, what should I do?

Use the IRS’ Where’s My Refund? page to check the status of your federal refund. To check, you will need your Social Security number or ITIN, your filing status (ex. single, married filing jointly, etc.), and your exact refund amount–the amount of money that your tax preparer or tax software told you to expect.

How do I protect myself from fraud?

Unfortunately, scams can be common during tax season—but preparing yourself to recognize them and take certain steps can reduce your risk. The website WalletHub compiled a helpful list of tips, starting with the two they deem most important: 1) File as early as possible every year, even if you don’t expect to owe any taxes or receive a refund; and 2) Take commonsense steps to safeguard your personal information, such as signing up for free 24/7 credit monitoring.

Read on for their other tips, such as ordering your tax transcript and improving your ability to recognize webpages that may not be secure or safe: Tax Scams & Tips for Avoiding Them.

Is tax help available year-round?

We recommend filing your return during the tax season to avoid penalties and late fees. However, Free Tax Help is committed to ensuring access after the tax deadline depending on staffing and capacity. Make sure to call 211 for the latest information.

How can I get copies of my tax returns from previous years?

If you are looking for a past Federal return, you can obtain prior year tax return transcripts on the IRS Get Transcript webpage.

Where can I get more information about my tax situation?

Taxpayers with specific questions about their taxes can visit for more information.

I received rental assistance from United Way, is that considered income for my tax situation?

You do not need to claim your rental assistance payment in your tax return.

Common Questions

How does work? provides an easy way to virtually complete your taxes through a few easy steps:

  1. For free virtual tax preparation, click on “File with GetYourRefund”.
  2. Create a GetYourRefund profile, answer intake questions and upload photos of your tax documents.
  3. Schedule an appointment.
  4. During your appointment:
  • You will receive an intake phone call from one of our tax experts.
  • One of our tax experts will complete your return.
  • You will receive a second phone call from one of our tax experts to review and complete your return.
  1. Sign your completed return via email.

What are the limitations to the service?

United Way is an equal opportunity provider and anyone in Washington State can access United Way’s Free Tax Preparation services. However, some returns are too complex for our volunteers. For example, we cannot prepare returns for income earned in other states.

We have partnered with Express Credit Union to process returns with ITIN’s and will offer free ITIN applications and renewals through Express Credit Union.


Here are services we do NOT provide:

  • State returns (Washington state does not have any state income tax, so no return is necessary. If you worked in a state that requires a state return, you can use com to file it for free).
  • If you have a 1099-B (proceeds from a brokerage, if you bought/sold stock).
  • If you sold your home or if it went into foreclosure.
  • If you received rental income.
  • If you are self-employed and had expenses above $25,000, had a net loss, or want to deduct the use of your home as a business expense.
  • If you are a registered domestic partnership.

What do you need to file on is available for mobile phones, tablets and desktops. We have found most people can complete the questions and get through the intake relatively easily. You will need:

  • An email address to create an account
  • Photo ID card (and for anyone else on the return)
  • A photo of yourself holding your ID card
  • Social security or ITIN card (and for anyone else on the return)
  • All tax documents
  • Bank account and routing number (optional, for direct deposit/debit)

Please note: The IRS,, United Way of King County and national partners have worked together to make significant updates to security practices and requirements for virtual tax preparation.

Common Questions

What is a Simple Return?

Simple tax returns covered my MyFreeTaxes include: W-2 Income, Limited Income interest, dividend income, student education expenses, unemployment income, student education credits, student loan interest, claiming the standard deduction, Earned Income Tax Credits, Child Tax Credit, and Child and dependent care expenses. A full list of forms included can be found here:

What are the limitations to services?

Many returns that are typically in-scope and free at our in-person tax sites, are not all included in the free software, for example, Self-Employment income (1099-MISC), Mortgage Interest, Real Estate Taxes, other Itemized Deductions, Third-Party Payments (1099-K), HSA, and many others.  If you have these tax forms, you will have to purchase an upgrade to file with this system. However, you will receive a discount if using A full list of what is included in the free software can be found at

What are other free resources that are available for me?

You can explore a few different options:

  • Free Virtual Tax Prep with our Tax Experts: Have your taxes prepared virtually by our Free Tax Preparation expert team. Scroll down this page to see more information on the org option.
  • Online filing: you can find additional free filing tools via IRS Free File programs. Visit gov/FreeFile for more information and details.

What do I need to file on

You will need:

  • An email address to create an account
  • Your exact AGI from line 7 on Form 1040 of your 2019 tax return (to verify identity)
  • SSN for everyone on the return
  • All tax documents
  • Bank account and routing number (for direct deposit/debit)

I don’t know my 2021 AGI. What should I do?

You can find it on line 7 of your 2019 return if you still have a copy of your return. If you filed your taxes at a United Way of King County Free Tax Prep location last year, email and include your phone number so we can provide you with a copy of last year’s return. If you did not file with us last year, can help you retrieve a copy of last year’s tax return.

Can someone with United Way of King County enter my information for me on on my behalf?

Unfortunately, United Way of King County will not be able to enter your information and tax documents into on your behalf. If you’re interested in having your taxes done virtually by our local Free Tax Preparation expert team through our appointment-based system, scroll down this page to see more information on the option.

Am I eligible for

Anyone with an income under $72,000 can file for free using the IRS Free File program.

Sponsor Free Tax Preparation

The Free Tax Prep Campaign is generously sponsored by: