Free Tax Help

Post-season Tax Site Schedule

The following sites are open during the Free Tax post-season.

Seattle Public Library – Downtown
1000 4th Ave, Seattle, WA 98104

Wednesdays 3pm-7pm

Open through October 16th 2019


United Way’s Free Tax Preparation Campaign is designed for people who make less than $66,000 per year. (Please note that our service cannot prepare complex forms, such as out-of-state returns. Click the FAQ section below for details.)

Why We Help

We can’t think of a better reason to offer this free service.

United Way is a nonprofit organization that supports community services such as food banks and emergency shelters. We are dedicated to helping people avoid homelessness, maintain financial stability and strengthen their ability to sustain themselves. Free Tax Preparation is a tool to help people keep more of the money they earn and help them take care of their families—and even save for the future.


Am I Eligible For Free Tax Preparation Services?

Tax help is available after tax season for the month of May for households making less than $66,000. Tax help is available for tax year 2018 as well as prior year tax returns for tax years 2009-2017. Some limitations may apply – tax returns that involve business taxes, rental income, or sale of property or stocks, are NOT eligible for this free service. See below for all eligibility requirements.

What Are The Limitations To Services?

We can help most people with their tax returns, but some returns are too complex for our volunteers. Here are services we do NOT provide:

  • State returns (Washington state does not have any state income tax, so no return is necessary. If you worked in a state that requires a state return, you can use to file for free.)
  • If you have a 1099-B (proceeds from a brokerage, if you bought/sold stock)
  • If you sold your home or if it went into foreclosure
  • If you moved for your job and would like to claim the moving expenses adjustment
  • If you received rental income
  • If you are a non-resident alien who needs to complete a 1040NR form and are not currently here on a J, Q, F or M visa.
  • If you are self-employed and had expenses above $25,000, had a net loss, or want to deduct the use of your home as a business expense.
  • If you are a registered domestic partnership (This is not the same as a same-sex marriage. We can file those returns.)

Do I Need To Make An Appointment?

No. Walk-ins are welcome! We recommend coming early in the shift as some shifts are busier than others. The last client will be seen 30-45 minutes prior to closing. Those who arrive later may not be able to see a volunteer.

What If I Want To File For Free On My Own?

If you’d prefer to file online on your own, visit The website is free for those who made less than $66,000 in 2018.

What Should I Bring?


  • Social Security cards/individual tax identification numbers (ITINs) and birthdates for everyone to be listed on the return
  • Photo ID (for taxpayer and spouse, if applicable)
  • All tax statements, such as W-2 forms (from all your employers), 1099 forms (interest, dividends, unemployment), SSA-1099 forms (Social Security and/or retirement income), etc.
  • Health Insurance forms 1095-A (required), 1095-B (required if available), or 1095-C (required if available).

Note: If you are filing jointly with your spouse, you both must be present to e-file.


  • Bank account number and routing number
  • A copy of last year’s tax return

Additional Tax Information/Forms

Depending upon your situation, you might need to bring the following types of information:

  • If you worked and/or received unemployment: W-2, 1099 (1099-MISC, 1099-G, etc.)
  • If you were on Social Security or if you received retirement income: SSA-1099, 1099-R
  • If you had savings accounts, mutual funds, etc.: 1099-INT, 1099-DIV
  • If you had any other forms of income: W-2G (for gambling winnings), documentation of income
  • If you paid for health care through the marketplace ( or 1095A
  • If you paid for child care: name, address and tax identification number of the child care provider
  • If you paid student loans: 1098-E
  • If you attended a higher-education institution: 1098-T, documentation of tuition
  • If you owned a home: 1098, documentation of mortgage interest and property taxes paid
  • If you owned your own business: documentation of business income, business expenses and mileage

Not Eligible For A Social Security Number?

Our site managers and volunteers can help you apply for an individual tax identification number (ITINs).

What If I Lost My Social Security Card?

Social Security Cards or ITINs for everyone on the tax return is required to receive service. You can visit the Social Security website for details on how to receive a replacement. An official letter from the Social Security Administration is an acceptable alternative if your Social Security Card isn’t available.

I Filed My Taxes Through United Way But I Haven’t Received My Refund Yet.

Sorry for the inconvenience and confusion. Here’s how to resolve this:

  • Visit the IRS Where’s My Refund website and see if the IRS has received your return. If so, call the IRS to resolve your issue.
  • If the Where’s My Refund website doesn’t find your return and it’s before April 18, call your tax preparation site (the phone number is on the “Next Steps” document you received at the end of your time at the site.)
  • If it’s after April 18, email with your name, phone number, and the site where you filed.

I Lost My Copy Of The Tax Return. What Should I Do?

If you filed your tax return with us in 2019 at one of our tax site locations, we can provide you with a copy of your tax return. Please email with your name, phone number, and site where you filed.

If you filed with us in 2017 or 2018, we are able to print you a copy of your tax return, be sure to bring your photo ID and social security card and ITIN letter.

If you filed with us before 2017 (2016, 2015, 2014, etc.) we no longer have access to your return because of an IRS software change. To get a copy of your return, you can visit to request a copy of a prior year return online or by mail.

How Do I Renew My ITIN?

Individual Taxpayer Identification Numbers may need renewal this year. Those who have not used their ITIN on a federal tax return for in the last three years will have to renew their ITIN. ITINs with a 73, 74, 75, 76, 77, 81, or 82 in the middle will expire this year and need to be renewed. Additionally, ITINs with 70, 71, 72, 78, 79, or 80 expired last year and will need to be renewed if you haven’t already. Certain refunds and tax credits will be delayed when filing a tax return using an expired ITIN.

Visit any of our 32 tax sites to get help preparing the paperwork for ITIN renewal. For additional information, please visit the IRS website

To process your ITIN Application or Renewal there are several options:

Other options include:

By mail. Mail Form W-7 and other required documents to:
Internal Revenue Service
ITIN Operation
P.O. Box 149342
Austin, TX 78714-9342

In Person. Bring Form W-7 and other required documents to IRS Office Locations (by appointment only):
Seattle Office:
915 Second Ave.
Seattle, WA 98174
M-F: 8:30am–4:30pm

Bellevue Office:
520 112th Ave. N.E
Bellevue, WA 98004
M-F: 8:30am–4:30pm

Tacoma Office:
1201 Pacific Ave.
Tacoma, WA 98402
M-F: 8:30am–4:30pm

Need More Help?

Want To Tell A Friend?

Just tell them to visit this website:

I’m interested in volunteering with the Free Tax Preparation Campaign next year

We would love to have you as a part of the team! You can sign up for the 2020 Free Tax Preparation Campaign Volunteer Pre-Registration by emailing us at

I’m Interested In Outreach Materials

If you’re interested in helping distribute post-season tax site information, please email us at to request materials.

Get Involved

Thanks to our generous sponsors:

free Tax sponsors