Post-Season Tax Help

Now through October 2018, anyone making less than $66,000 can access free tax help for individual federal tax returns from 2008-2017 at these sites:

Seattle Public Library, Central Branch

1000 4th Ave. Seattle, WA 98104
Wednesdays 3pm-7pm
Available through October 17th
Closed July 4th


United Way’s Free Tax Preparation Campaign is designed for people who make less than $66,000 per year. (Please note that our service cannot prepare complex forms, such as out-of-state returns. Click the FAQ section below for details.)

Why We Help

United Way is a nonprofit organization that supports community services such as food banks and emergency shelters. We are dedicated to helping people avoid homelessness, maintain financial stability and strengthen their ability to sustain themselves. Free Tax Preparation is a tool to help people keep more of the money they earn and help them take care of their families—and even save for the future.

We can’t think of a better reason to offer this free service.


Am I Eligible For Free Tax Preparation Services?

During the month of May, 2018, households that make less than $66,000 can access free tax help and tax preparation for tax years 2008-2017.  Some limitations may apply – tax returns that involve business taxes, rental income, or sale of property or stocks, are NOT eligible for this free service. See below for all eligibility requirements.

What Are The Limitations To Services?

We can help most people with their tax returns, but some returns are too complex for our volunteers. Here are services we do NOT provide:

  • State returns (Washington state does not have any state income tax, so no return is necessary. If you worked in a state that requires a state return, you can use to file for free.)
  • If you have a 1099-B (proceeds from a brokerage, if you bought/sold stock)
  • If you sold your home or if it went into foreclosure
  • If you moved for your job and would like to claim the moving expenses adjustment
  • If you received rental income
  • If you are an international student/teacher on a J,Q, F or M Visa
  • If you are a non-resident alien who needs to complete a 1040NR form
  • If you are self-employed and had expenses above $25,000, had a net loss, or want to deduct the use of your home as a business expense.
  • If you are a registered domestic partnership (This is not the same as a same-sex marriage. We can file those returns.)
Do I Need To Make An Appointment?

No. Walk-ins are welcome! All 30 of our sites operate on a drop-in basis and no appointments are set. Many sites get very crowded, especially during February and April, and you should arrive as close to the site’s opening time as possible for the best chance of getting served. Those who arrive later may not be able to see a volunteer.

What If I Want To File For Free On My Own?

If you’d prefer to file online on your own, visit The website is free for those who made less than $66,000 in 2017.

This year, several locations will offer assisted self-preparation computer lab space where you can prepare your own tax return using MyFreeTaxes alongside a tax volunteer who can assist you with any questions. You can find an assisted self-preparation lab using the search feature above.

If you have any questions while filing online, call 1-855-MyTxHelp (1-855-698-9435), Monday-Saturday from 6 a.m. to 7 p.m. (PST). Or email

What Should I Bring?


  • Social Security cards/individual tax identification numbers (ITINs) and birthdates for everyone to be listed on the return
  • Photo ID
  • All tax statements, such as W-2 forms (from all your employers), 1099 forms (interest, dividends, unemployment), SSA-1099 forms (Social Security and/or retirement income), etc.
  • Health Insurance forms 1095-A (required), 1095-B (required if available), or 1095-C (required if available).

Note: If you are filing jointly with your spouse, you both must be present to e-file.


  • Bank account number and routing number
  • A copy of last year’s tax return

Additional Tax Information/Forms
Depending upon your situation, you might need to bring the following types of information:

  • If you worked and/or received unemployment: W-2, 1099 (1099-MISC, 1099-G, etc.)
  • If you were on Social Security or if you received retirement income: SSA-1099, 1099-R
  • If you had savings accounts, mutual funds, etc.: 1099-INT, 1099-DIV
  • If you had any other forms of income: W-2G (for gambling winnings), documentation of income
  • If you paid for health care through the marketplace ( or 1095A
  • If you paid for child care: name, address and tax identification number of the child care provider
  • If you paid student loans: 1098-E
  • If you attended a higher-education institution: 1098-T, documentation of tuition
  • If you owned a home: 1098, documentation of mortgage interest and property taxes paid
  • If you owned your own business: documentation of business income, business expenses and mileage
Not Eligible For A Social Security Number?

Our site managers and volunteers can help you apply for an individual tax identification number (ITINs).

What If I Lost My Social Security Card?

Social Security Cards or ITINs for everyone on the tax return is required to receive service. You can visit the Social Security website for details on how to receive a replacement. An official letter from the Social Security Administration is an acceptable alternative if your Social Security Card isn’t available.

I Filed My Taxes Through United Way But I Haven't Received My Refund Yet.

Sorry for the inconvenience and confusion. Here’s how to resolve this:

  • Visit the IRS Where’s My Refund website and see if the IRS has received your return. If so, call the IRS to resolve your issue.
  • If the Where’s My Refund website doesn’t find your return and it’s before April 19, call your tax preparation site (the phone number is on the “Next Steps” document you received at the end of your time at the site.)
  • If it’s after April 19, email with your name, phone number, and the site where you filed.
I Lost My Copy Of The Tax Return. What Should I Do?

If you filed your tax return with us in 2018 at one of our tax site locations, we can provide you with a copy of your tax return. Please email with your name, phone number, and site where you filed.

If you filed with us in 2017, we are able to print you a copy of your tax return, be sure to bring your photo ID and social security card and ITIN letter.

If you filed with us before 2017 (2016, 2015, 2014, etc.) we no longer have access to your return because of an IRS software change. To get a copy of your return, you can visit to request a copy of a prior year return online or by mail.

How Do I Renew My ITIN?

Individual Taxpayer Identification Numbers may need renewal this year. Those who have not used their ITIN on a federal tax return for in the last three years will have to renew their ITIN. ITINs with a 70, 71, 72, or 80 in the middle will expire this year and need to be renewed. Additionally, ITINs with 78 or 79 expired last year and will need to be renewed if they haven’t already. You can’t file a tax return using an expired ITIN.

Visit any of our 30 tax sites to get help preparing the paperwork for ITIN renewal. For additional information, please visit the IRS website

To process your ITIN renewal there are two options:

  1. By mail. Mail Form W-7 and other required documents to:Internal Revenue Service
    ITIN Operation
    P.O. Box 149342
    Austin, TX 78714-9342
  2. In Person. Bring Form W-7 and other required documents to IRS Office Locations (by appointment only):

    Seattle Office:
    915 Second Ave.
    Seattle, WA 98174
    M-F: 8:30am–4:30pm

    Bellevue Office:
    520 112th Ave. N.E
    Bellevue, WA 98004
    M-F: 8:30am–4:30pm

    Tacoma Office:
    1201 Pacific Ave.
    Tacoma, WA 98402
    M-F: 8:30am–4:30pm

Need More Help?
Want To Tell A Friend?

Just tell them to visit this website:

I’m interested in volunteering with the Free Tax Preparation Campaign next year

We would love to have you as a part of the team! You can sign up for the 2019 Free Tax Preparation Campaign Volunteer Pre-Registration page by clicking here:

I'm Interested In Outreach Materials

If you’re interested in helping distribute campaign materials and fliers to help get the word out about the program, you can request materials here:

You can also download outreach materials in the following languages:
Amharic, Chinese, English, Russian, Spanish, Tagalog, and Vietnamese.

Thanks to our generous sponsors: