COVID-19 Resources

With so many people struggling from the financial impact of the COVID-19 pandemic, we are updating this list of resources regularly.

If you don’t find what you need here, please call 2-1-1 or text your zip code to 877-211-9274. You can also search their online database.

Rental and Utilities Assistance

  • Rental Assistance Application: United Way and our partners are working to get on an online application live later this week. If you are seeking rental assistance, please enter your email here and we’ll send you an email as soon it is live.
  • Rental assistance list : The Rental Housing Association of Washington and the Washington Multifamily Housing Association put together this list of rental assistance programs in King County.
  • Comcast: offering ‘Internet Essentials’ package free for low-income customers for 60 days
  • Residential Evictions have been Halted: This is effective immediately and will last for 30 days or until Seattle’s coronavirus emergency ends, pending the council’s approval.
  • Utility Discount Program (UDP): lowers Seattle City Light bills by 60 percent and Seattle Public Utility bills by 50 percent. To learn more about enrollment in UDP, call (206) 684-0268.
  • Utilities will not be Shut Off During: Seattle Public Utilities (SPU) and Seattle City Light (SCL) will keep utility services on during the COVID-19 Civil Emergency in Seattle. SPU and SCL customers who have been financially impacted by COVID-19, regardless of background or immigration status, can request a deferred payment plan with the utilities by calling (206) 684-3000.
  • Puget Sound Energy (PSE) will temporarily not be disconnecting customers, will waive late fees, and will work with customer to set up payment plans and new billing due dates.
  • Multi Service Center in Federal Way may also be able to assist residents of Fern Hill Terrace with one-time assistance. Call Multi-Service Center at 253.893. 0024 on the first or third Tuesday of the month between 9am and noon or submit an online application.

Food Services

Unemployment Services

  • Unemployed Due to Coronavirus Pandemic? Here’s where to get help?
  • Small Business and Workers Support: updated pages to include COVID-19 information for both businesses and worker
  • Seattle who have been impacted by the COVID-19 outbreak. The hospitality industry nonprofit Big Table will be disbursing funds soon.
  • How to apply for unemployment (creating a Secure Access Washington account):
    1. Go to SecureAccess Washington and select Create an Account.
    2. Click Start.
    3. Enter your personal information in the fields provided and click Next.
    4. Create a user ID and password and click Next.
    5. Review your information (You may want to print this page for your records). Click Next.
    6. Enter the security code in the field provided and click Submit.
    7. You’ll see an on-screen request to check your email for a message from SecureAccess Washington.
    8. Go to your email inbox, open the message and click the link to activate your new account. This link takes you back to SecureAccess Washington.
    9. Enter the User ID and Password you created in Step 4 above, and click Login.
  • Spanish language resources and services for WA State unemployment insurance.

Job Opportunities

  • Amazon has 100,000 new roles to support people relying on Amazon’s service in this stressful time. 
  • Dominos pizza is looking to hire more full-time and part-time workers as more people are ordering in.
  • Grocery stores are hiring people to staff busy sections and fulfill online orders.
  • UFCW – Healthcare, grocery and retail union jobs.
  • Essential businesses currently recruiting and hiring for multiple entry level job openings in King County. Also, see the “Critical Job Opportunities” page on the WorkSource Seattle-King County website www.worksourceskc.org
  • Downtown Emergency Service Center (DESC) – is hiring! DESC provides integrated services including housing, emergency shelter, crisis intervention and healthcare to thousands of homeless and formerly homeless people every day. DESC is the region’s largest multi-service agency serving homeless adults living with serious mental illnesses, substance use disorders, and disabilities.
  • Zippia – Guide for finding remote work during the coronavirus pandemic.
  • Novorésumé is giving everyone 1 month free access to all resume and cover letter templates in their Premium membership. This is a way to support community members, as it gets harder than usual for jobseekers.

Health and Wellness Services

  • Free Teledoc from CHI Franciscan: Free virtual care visits from any one with mild symptoms of COVID-19.
  • Disaster Distress Helpline: 1-800-985-5990 — This 24/7/365 service from the Substance Abuse and Mental Health Services Administration provides crisis counseling for people going through both natural and human-caused disasters. It’s free, multi-lingual and confidential. You can also text TalkWithUs to 66746.
  • LGBTQ Support: The Trevor Project has launched TrevorSpace, a safe space social networking site for LGBTQ youth. And if they feel hopeless, alone, or have thoughts of suicide, please have them call the TrevorLifeline 24/7 at 1-866-488-7386. They can also connect with trained counselors every day 24/7 by texting 678-678 or via chat at TheTrevorProject.org/Help.
  • TeenLink: This Washington-based service is staffed by teen volunteers who receive 60 hours of training and often have experienced mental health issues themselves. The peer-to-peer connections make young people feel more comfortable sharing their concerns. The service can connect teens to local resources as well. Call 1-866-TEENLINK (833-6546) to talk by phone from 6-10 p.m. nightly or text from 6-9:30 p.m. every night. You can also call, chat or text in to connect with an adult substance use specialist from 1-6 p.m. Tues-Sat. TeenLink website or you can call 1.866.4CRISIS.
  • Seattle Parks & Rec: Enhanced Shower Program
  • Food Research & Action Center: released a new advocacy tool to help maximize access to WIC  (Women, Infants, and Children) – food benefits, nutrition and breastfeeding support, and referrals to services. 
  • Coping with Stress:
  • Community Health Access Program: access to ORCA Lift, Basic Food, Energy Assistance, Breast Cervical Colon Health Program. Call 1-800-756-5437.
  • Alcoholic Anonymous Support: AA meetings have moved online – with around 415 meetings available to access. Visit In The Rooms website for more options and details.
  • Office of Insurance Commissioner will waive copays/deductibles for those whom meet the CDC requirement for testing. Insurance: must allow a one-time 30-day “early refill” for prescription drugs as per the Office of Insurance Commissioner.
  • WithinReach is adapting and responding in a way that both prioritizes the health and safety, assisting in applying for health insurance, SNAP, ORCA LIFT, or to learn more about WIC benefits. 
    • Leave your name and number on our Help Me Grow Washington Hotline at 1-800-322-2588 – we’ll call you back within the same day. Our hotline hours are Monday through Friday, 8 a.m. to 5 p.m.
    • Contact through the online form on our website, ParentHelp123.org.
  • Hopelink: contact at 425.869.6000 or at hopelink@hopelink.org.
    • All food bank locations are open:
      • Tuesdays | 12 – 4PM
      • Wednesday | 3 – 7PM
      • Thursday | 10AM – 2PM
    • The Bellevue Hopelink Center will be operational, providing all services, but the facility itself will be closed to the public. The food bank will continue to provide groceries at a clearly marked entry point in pre-packed boxes in order to limit exposure for clients, staff and volunteers.
    • All other Hopelink Centers and Housing sites will be operational, providing all services with limited public access, distributing food in pre-packed boxes at clearly marked entry points and engaging with clients online or by phone when possible.
    • All adult education services, case management, employment, financial assistance, energy services and mobility management will be provided online or by phone when possible. 
    • Transportation DART services provided by Hopelink are operational and will continue to follow Metro safety guidelines. 
    • Non-emergency Medical Transportation services coordinated by Hopelink for Medicaid recipients in King and Snohomish counties are operational.
  • Healthcare Access for Undocumented Folks in the Time of COVID19, including a list of Free and Charitable Clinics throughout the state of Washington.
  • Alien Emergency Medical Coverage Expansion Guide – (AEM) clients can access care within the provider’s* office setting (outside of the emergency department, inpatient and other outpatient settings) to diagnose and treat COVID-19.
  • The King County Prosecuting Attorney’s Protection Order Advocacy Program (POAP) is committed to supporting domestic violence victims who are seeking a Domestic Violence Protection Order. Advocacy services, and access to the courts, can now be done by email and telephone in response to COVID-19 pandemic. All petitioners interested in filing for a Domestic Violence Protection Order call or email the POAP offices:
  • Free COVID-19 is available from Public Health – Seattle & King County for people with symptoms of COVID-19 who are at highest risk (e.g., elderly, underlying medical conditions, pregnant women, and people living homeless) for severe illness from the disease and don’t have regular access to health care. Symptomatic health care providers, workers in congregate care settings and people working in critical infrastructure occupations will also be served.
    • Where and when:
      • Downtown Public Health Center at 2124 4th Ave in Seattle. 
      • No appointment needed. Walk up hours are Monday – Friday, 8:30 a.m. – 4:00 p.m.
  • COVID Testing  Sites for People Experiencing Homelessness
    • Swedish: near 3rd and Jackson near three permanent supportive housing sites
    • Neighborcare Housing & Street Outreach Team:  Testing at various shelters & permanent supportive housing, identified by our partners (DESC & Plymouth Housing & Catholic Housing), mainly along the 3rd avenue corridor downtown. 
    • Community Health Clinics: 
      • International Community Health Services (International District) 
        • Drive-through testing at the International District location. 
      • Seattle Indian Health Board 
        • A combination of walk-in and scheduled appointments. 
        • Testing will take place in-clinic and will be performed in a respiratory isolation wing.
      • Sea Mar 
        • Scheduled patients/appointments and walk-ins. In the process of implementing outdoor testing. Not doing community testing at this time.
      • Health Point 
        • Auburn, Bothell, Kent, Tukwila and Midway are doing testing outside; sister clinics also refer patients for testing.
        • Drive-through testing at Powell St, Renton.
      • Neighborcare 
        • Ballard: walk-in starting 3/27
        • St Vincent de Paul: walk-in
        • Rainier Beach: referral by medical provider/appointment
  • Medical Team International is supporting individuals in need of EMERGENCY dental services, please contact: Connie Pohl, cpohl@medicalteams.org
  • The Seahawk Weekly Challenge focuses on mindful exercises, yoga with Blitz and reflection writing exercise by coach Pete.
  • Help for Child and Family Well-Being during the COVID-19 Crisis. Check here are a few resources for connecting with your children in the midst of changes associated with the health crisis.

Social Services

Public Benefits

Financial Services

COVID-19 Update Translations

COVID-19 translations can be found using the following links:

Student Services

  • Free meals during school closures
  • Uhaul: is offering 30 days of free self-storage for students who have to move due to coronavirus.
  • League of Education Voters:  working resource page for parents, families, teachers, students, and other community members on education, equity, health, and wellness of children and families.
  • Scholly: is providing $200 in cash assistance to help cover expenses for students.

Student Services – Community College Students

  • If you’re a community college student struggling to make ends meet, we can help connect you to housing, food and financial resources through Benefits Hub.

Child Care

  • Child Care Aware of Washington: can search its database online or call its Family Center Monday-Friday, 8:30 a.m. to 4:30 p.m., at 1-800-446-1114.
  • Existing child care centers: Existing child care centers around the state are offering drop-in care for their open spots. 
  • YMCA of Greater Seattle: The Y is turning its 14 closed branches into child care centers for the families of medical personnel, first responders, and anyone who needs to work to support the community. They have the capacity for 700 kids total who will be broken up into groups of no more than 10 and provided with snacks and lunch. You can find a list of sites here and register by emailing registration@seattleymca.org.
  • Boys & Girls Club: The Boys & Girls Club will be offering a full day of care for school-aged children at their clubs around King County. There are no additional costs for current club members. Others will have to pay a $50 membership fee and a $25 per day fee to attend. New teen members will just have to pay the $50 membership fee. Find your local club here and call them to find out their hours. Capacity at each club will be limited to 50, including staff. Everyone who enters the club will be screened for symptoms. 
  • Bellevue Boys & Girls Club will also be offering full days of care.
  • Weekdays: helps pair vetted in-home child care providers with nearby families. They are working with providers, such as parents, educators, and nannies, to set up “home pods” of three or fewer children. They are focused on providing care for families where the adults have to continue working. Reach Weekdays by texting 425-200-5127.
  • Parent guide on novel coronavirus in K-12 schools
  • School closure Q & A document
  • Q&A on services for students with disabilities

Online Learning

  • Everfi Family Portal: Sign Up for Free Online Learning Lessons. K-12 Learning Materials Provided. Featuring United Way of King County & the Seattle Seahawks’ partnership in the Character Playbook Program
    Subject Materials include: 

    • character development
    • mental wellness
    • financial readiness 
    • career exploration
  • Secondstep.org is a free resource that offers school curriculums for all ages and has a focus on social emotional-learning.

Information Calls and Webinars

  • King County is hosting Semi-Weekly Calls on sanitation/hygiene and other COVID Guidance Homeless Service Providers. These calls provide the opportunity for homeless service providers to share questions or concerns about sanitation/hygiene or King County’s interim COVID guidance for homeless service providers. These calls are open to all staff of homeless service agencies. During these Q&A calls King County staff will be available to answer homeless service providers questions on COVID and hygiene and sanitation. 

Tax Services

  • Free Tax Help
  • File simple tax returns via www.MyFreeTaxes.com –  Call Toll-Free at 833-540-0800 for additional help.
  • Other free online options via IRS.gov/FreeFile
  • Virtual Tax Preparation via GetYourRefund.org: Have your taxes prepared virtually by our local Free Tax Preparation team. Visit FreeTaxExperts.org for more information.
  • The Consumer Financial Protection Bureau (CGPB) is providing information and resources to protect and manage finances during this difficult time.
    • Credit reporting – Your credit reports and scores play an important role in your future financial opportunities. Learn how to manage and protect your credit during the coronavirus pandemic.
    • Debt collection – Dealing with debt can be a stressful experience, coupling that with the coronavirus pandemic may make it even harder to address.
    • Financial caregiving – resources for financial caregivers helping people who cannot manage their money or property themselves during the coronavirus pandemic.

Legal Services

  • Washington LawHelp – providing resources available online and over the phone for people in need of legal assistance and information:
    • Know Your Rights: The Washington LawHelp website offers valuable information on how COVID-19 is impacting court access, health care, benefits, mortgages, and more.
    • CLEAR Hotline: People outside King County can call 1-888-201-1014 to speak to NJP staff about a legal aid issue. Those in King County can call 211 to connect with local services.
    • Alliance for Equal Justice: Staff and volunteer attorneys throughout our statewide Alliance are providing advice and representation over the phone. See the list of  directory of Alliance members to find the programs in your area.
  • Housing Justice Project – can support legal services by calling (253) 234-4204. Further, legal documents can be shared by sending an email with your name, your phone number, and/or any photos, scans, or screenshots to hjpstaff@kcba.org

Transportation

Immigrant Services

  • Immigration-related Information: The Office of Immigrant and Refugee Affairs, el Comite, and Northwest Immigrant Rights Project compiled this new information guide for immigrants who want to know more about how the issue of public charge might affect their ability to access healthcare and other services.
  • Scholarship Junkies created a COVID-19 Relief Fund for WA Undocumented Folks

Technology

  • InterConnection: InterConnection.org/retialstore (store for all) and Connectall.org (for low-income and nonprofits) have discounted technology. For instance – easy access to any internet use for $74 here and mobile hotspots for individuals to stay connected. There are also computer monitors for cheap sale: https://connectall.org/peripherals-26.html
  • Phone & Internet Access
    • Sprint will as of March 18th for 60 days:
      • Upgrade metered customers to unlimited data.
      • Provide customers with an additional 20GB of mobile hotspot service.
      • Offering complimentary rates from the U.S. to CDC-defined Level 3 countries to customers with international long-distance plans.
      • Activation fees are waived.
      • NOTE: Stores in King County are closed, so all transactions must be done online or via phone
    • T-Mobile will as of March 13th for 60 days:
      • Upgrade T-Mobile and Metro by T-Mobile data plans to unlimited data plans (excluding roaming).
      • Provide existing T-Mobile and Metro by T-Mobile customers with an additional 20GB of mobile hotspot/tethering service.
      • Provide Lifeline partners to provide customers an additional 5GB of data per month.
      • Increase data allowance to schools and students using EmpowerED digital learning programs to at least 20GB per month for each participant.
    • Verizon: has taken a number of steps to ensure that our wireless customers will receive all the data they need during the coronavirus crisis without paying more than they do today. No matter what kind of wireless plan the customers have, they will be able to use their smartphones and set up hotspots to run other devices or tablets to do schoolwork or work from home.
      • Verizon is giving its unlimited users an extra 15 GB of high-speed hotspot data while those on metered data plans get an extra 15 GB of high-speed data to stay connected. www.verizonwireless.com/support/covid-19-faqs/
      • Verizon has waived activation, overage and late fees. 
      • Unlimited domestic calling to those who are on older plans that had capped monthly phone minutes.
      • Free international calling to CDC level-3 countries (China, Iran, Most European Countries, United Kingdom and Ireland). 
      • Tripled monthly data allowance for students in Verizon Innovative Learning schools. 
  • Facebook launched a COVID-19 Information Center — find it at the top of your news feed.
  • Microsoft created a map the immune response to COVID-19. Microsoft has also mobilized its global supply to chain to secure and distribute medical supplies to healthcare workers.
  • Apply for affordable essential internet through https://apply.internetessentials.com/  or http://wavesimplyinternet.com/

Entertainment

Other Nonprofit News

  • Wellspring Family Services: has temporary suspended services in order to preserve social distancing. The Housing department is functioning by appointment only. Clients looking for housing should call 206-826-3050, ext 266, to request services. The Baby Boutique is open by appointment only. Clients should call 206-826-3050 to make an appointment to shop.
  • The Freedom Project is hosting  Virtual Community  Monday through Friday, 12-1 pm and 7-8 pm. You can join through this website or call in by phone: (669) 900-6833 then enter the meeting ID: 312 485 900. These are informal gatherings where we can drop in and connect with other humans. These aren’t facilitated conversations or structured meetings, aren’t mandatory, but are a place to gather, an opportunity for us to ask for and give support, combat isolation, and stay connected.
  • Catholic Community Services: walk-in hours are suspended. Diversion services can be reached at (206) 328-5900.
  • Isolation/quarantine/recovery facilities: at Eastgate in Bellevue, in Issaquah, and at King County International Airport. Attached a map that illustrates each location that King County See full details, including updated case numbers here.
  • The Seattle Foundation created a COVID-19 Response Fund that is deploying resources to community-based organizations that are supporting local workers and families most affected by the coronavirus crisis.
  • Get Support Prioritizing bills by making a short-term plan can help you identify the consequences of failing to pay certain bills. This can help you prioritize your expenses if you just can’t pay everything.

Please contact resourceexchange@uwkc.org for additional resources not covered in this list.

Want to help out?

Donate to help people have immediate access to food, rental assistance and the support they need by donating the the COVID-19 Community Relief Fund or start a fundraiser.