COVID-19 Resources

With so many people struggling from the financial impact of the COVID-19 pandemic, we are updating this list of resources regularly.

If you don’t find what you need here, please call 2-1-1 or text your zip code to 877-211-9274. You can also search their online database.


Con tanta gente luchando por el impacto financiero de la pandemia de COVID-19, estamos actualizando esta lista de recursos regularmente.

Si no encuentra lo que necesita aquí, llame al 2-1-1 o envíe un mensaje de texto con su código postal al 877-211-9274. También puede buscar en la base de datos en línea.

Food Services

Translations

One America released COVID 19 (Coronavirus)- Resources for Immigrants / Recursos para Inmigrantes 23 different languages. 

Amharic

Arabic

Chinese

Filipino/Tagalog

French

Hindi

Japanese

Khmer

Korean

Marshallese

Russian

Somali

Spanish

Thai

Tigrinya

Ukrainian

Vietnamese

Rental and Utilities Assistance

  • Rental Assistance through United Way: If you’re a King County resident who has been impacted financially by COVID-19 and are behind on your rent, you may qualify for rental assistance through United Way.
  • Rental assistance list : The Rental Housing Association of Washington and the Washington Multifamily Housing Association put together this list of rental assistance programs in King County.
  • Comcast: offering ‘Internet Essentials’ package free for low-income customers for 60 days
  • Residential Evictions have been Halted: This is effective immediately and will last for 30 days or until Seattle’s coronavirus emergency ends, pending the council’s approval.
  • Utility Discount Program (UDP): lowers Seattle City Light bills by 60 percent and Seattle Public Utility bills by 50 percent. To learn more about enrollment in UDP, call (206) 684-0268.
  • Utilities will not be Shut Off During: Seattle Public Utilities (SPU) and Seattle City Light (SCL) will keep utility services on during the COVID-19 Civil Emergency in Seattle. SPU and SCL customers who have been financially impacted by COVID-19, regardless of background or immigration status, can request a deferred payment plan with the utilities by calling (206) 684-3000.
  • Puget Sound Energy (PSE) will temporarily not be disconnecting customers, will waive late fees, and will work with customer to set up payment plans and new billing due dates.
  • Multi Service Center in Federal Way may also be able to assist residents of Fern Hill Terrace with one-time assistance. Call Multi-Service Center at 253.893. 0024 on the first or third Tuesday of the month between 9am and noon or submit an online application.
  • Health Care Authority is offering free cell phones and minutes to low income individuals through a federal program called Lifeline. To apply, go to the free government cell phones website.

Unemployment Services

  • Unemployed Due to Coronavirus Pandemic? Here’s where to get help?
  • Small Business and Workers Support: updated pages to include COVID-19 information for both businesses and worker
  • Seattle who have been impacted by the COVID-19 outbreak. The hospitality industry nonprofit Big Table will be disbursing funds soon.
  • How to apply for unemployment (creating a Secure Access Washington account):
    1. Go to SecureAccess Washington and select Create an Account.
    2. Click Start.
    3. Enter your personal information in the fields provided and click Next.
    4. Create a user ID and password and click Next.
    5. Review your information (You may want to print this page for your records). Click Next.
    6. Enter the security code in the field provided and click Submit.
    7. You’ll see an on-screen request to check your email for a message from SecureAccess Washington.
    8. Go to your email inbox, open the message and click the link to activate your new account. This link takes you back to SecureAccess Washington.
    9. Enter the User ID and Password you created in Step 4 above, and click Login.
  • Spanish language resources and services for WA State unemployment insurance.

Job Opportunities

  • Amazon has 100,000 new roles to support people relying on Amazon’s service in this stressful time. 
  • Dominos pizza is looking to hire more full-time and part-time workers as more people are ordering in.
  • Grocery stores are hiring people to staff busy sections and fulfill online orders.
  • UFCW – Healthcare, grocery and retail union jobs.
  • Essential businesses currently recruiting and hiring for multiple entry level job openings in King County. Also, see the “Critical Job Opportunities” page on the WorkSource Seattle-King County website www.worksourceskc.org
  • Downtown Emergency Service Center (DESC) – is hiring! DESC provides integrated services including housing, emergency shelter, crisis intervention and healthcare to thousands of homeless and formerly homeless people every day. DESC is the region’s largest multi-service agency serving homeless adults living with serious mental illnesses, substance use disorders, and disabilities.
  • Zippia – Guide for finding remote work during the coronavirus pandemic.
  • Novorésumé is giving everyone 1 month free access to all resume and cover letter templates in their Premium membership. This is a way to support community members, as it gets harder than usual for jobseekers.

Health and Wellness Services

  • Free Teledoc from CHI Franciscan: Free virtual care visits from any one with mild symptoms of COVID-19.
  • Disaster Distress Helpline: 1-800-985-5990 — This 24/7/365 service from the Substance Abuse and Mental Health Services Administration provides crisis counseling for people going through both natural and human-caused disasters. It’s free, multi-lingual and confidential. You can also text TalkWithUs to 66746.
  • LGBTQ Support: The Trevor Project has launched TrevorSpace, a safe space social networking site for LGBTQ youth. And if they feel hopeless, alone, or have thoughts of suicide, please have them call the TrevorLifeline 24/7 at 1-866-488-7386. They can also connect with trained counselors every day 24/7 by texting 678-678 or via chat at TheTrevorProject.org/Help.
  • TeenLink: This Washington-based service is staffed by teen volunteers who receive 60 hours of training and often have experienced mental health issues themselves. The peer-to-peer connections make young people feel more comfortable sharing their concerns. The service can connect teens to local resources as well. Call 1-866-TEENLINK (833-6546) to talk by phone from 6-10 p.m. nightly or text from 6-9:30 p.m. every night. You can also call, chat or text in to connect with an adult substance use specialist from 1-6 p.m. Tues-Sat. TeenLink website or you can call 1.866.4CRISIS.
  • Seattle Parks & Rec: Enhanced Shower Program
  • Food Research & Action Center: released a new advocacy tool to help maximize access to WIC  (Women, Infants, and Children) – food benefits, nutrition and breastfeeding support, and referrals to services. 
  • Coping with Stress:
  • Community Health Access Program: access to ORCA Lift, Basic Food, Energy Assistance, Breast Cervical Colon Health Program. Call 1-800-756-5437.
  • Alcoholic Anonymous Support: AA meetings have moved online – with around 415 meetings available to access. Visit In The Rooms website for more options and details.
  • Office of Insurance Commissioner will waive copays/deductibles for those whom meet the CDC requirement for testing. Insurance: must allow a one-time 30-day “early refill” for prescription drugs as per the Office of Insurance Commissioner.
  • WithinReach is adapting and responding in a way that both prioritizes the health and safety, assisting in applying for health insurance, SNAP, ORCA LIFT, or to learn more about WIC benefits. 
    • Leave your name and number on our Help Me Grow Washington Hotline at 1-800-322-2588 – we’ll call you back within the same day. Our hotline hours are Monday through Friday, 8 a.m. to 5 p.m.
    • Contact through the online form on our website, ParentHelp123.org.
  • Hopelink: contact at 425.869.6000 or at hopelink@hopelink.org.
    • All food bank locations are open:
      • Tuesdays | 12 – 4PM
      • Wednesday | 3 – 7PM
      • Thursday | 10AM – 2PM
    • The Bellevue Hopelink Center will be operational, providing all services, but the facility itself will be closed to the public. The food bank will continue to provide groceries at a clearly marked entry point in pre-packed boxes in order to limit exposure for clients, staff and volunteers.
    • All other Hopelink Centers and Housing sites will be operational, providing all services with limited public access, distributing food in pre-packed boxes at clearly marked entry points and engaging with clients online or by phone when possible.
    • All adult education services, case management, employment, financial assistance, energy services and mobility management will be provided online or by phone when possible. 
    • Transportation DART services provided by Hopelink are operational and will continue to follow Metro safety guidelines. 
    • Non-emergency Medical Transportation services coordinated by Hopelink for Medicaid recipients in King and Snohomish counties are operational.
  • Healthcare Access for Undocumented Folks in the Time of COVID19, including a list of Free and Charitable Clinics throughout the state of Washington.
  • Alien Emergency Medical Coverage Expansion Guide – (AEM) clients can access care within the provider’s* office setting (outside of the emergency department, inpatient and other outpatient settings) to diagnose and treat COVID-19.
  • The King County Prosecuting Attorney’s Protection Order Advocacy Program (POAP) is committed to supporting domestic violence victims who are seeking a Domestic Violence Protection Order. Advocacy services, and access to the courts, can now be done by email and telephone in response to COVID-19 pandemic. All petitioners interested in filing for a Domestic Violence Protection Order call or email the POAP offices:
  • Free COVID-19 testing and consultations are available from Public Health – Seattle & King County for people with symptoms of COVID-19 who are at highest risk (e.g., elderly, underlying medical conditions, pregnant women, and people living homeless) for severe illness from the disease and don’t have regular access to health care. Symptomatic health care providers, workers in congregate care settings and people working in critical infrastructure occupations will also be served.
    • Where and when:
      • Downtown Public Health Center at 2124 4th Ave in Seattle. 
      • No appointment needed. Walk up hours are Monday – Friday, 8:30 a.m. – 4:00 p.m.
  • COVID Testing  Sites for People Experiencing Homelessness
    • Swedish: near 3rd and Jackson near three permanent supportive housing sites
    • Neighborcare Housing & Street Outreach Team:  Testing at various shelters & permanent supportive housing, identified by our partners (DESC & Plymouth Housing & Catholic Housing), mainly along the 3rd avenue corridor downtown. 
    • Community Health Clinics: 
      • International Community Health Services (International District) 
        • Drive-through testing at the International District location. 
      • Seattle Indian Health Board 
        • A combination of walk-in and scheduled appointments. 
        • Testing will take place in-clinic and will be performed in a respiratory isolation wing.
      • Sea Mar 
        • Scheduled patients/appointments and walk-ins. In the process of implementing outdoor testing. Not doing community testing at this time.
      • Health Point 
        • Auburn, Bothell, Kent, Tukwila and Midway are doing testing outside; sister clinics also refer patients for testing.
        • Drive-through testing at Powell St, Renton.
      • Neighborcare 
        • Ballard: walk-in starting 3/27
        • St Vincent de Paul: walk-in
        • Rainier Beach: referral by medical provider/appointment
  • Medical Team International is supporting individuals in need of EMERGENCY dental services, please contact: Connie Pohl, cpohl@medicalteams.org
  • The Seahawk Weekly Challenge focuses on mindful exercises, yoga with Blitz and reflection writing exercise by coach Pete.
  • Help for Child and Family Well-Being during the COVID-19 Crisis. Check here are a few resources for connecting with your children in the midst of changes associated with the health crisis.
  • The Disaster Distress Helpline is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. 
    • Call 1-800-985-5990 or text TalkWithUs  or “Hablanos” for Spanish to 66746 to connect with a trained crisis counselor.
    • Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.
  • Washington Health Benefit Exchange (Exchange) is extending the current special enrollment period for individuals who are currently uninsured. It will now continue through May 8, 2020
    • Qualifying Requirements:
      • Customer must be currently uninsured
      • Customer must have an application created and submitted before requesting a ticket
      • Customer must enroll by April 8, 2020 for coverage start date beginning April 1, 2020 OR
      • Client must enroll by May 8, 2020 for coverage start date beginning May 1, 2020

Social Services

Public Benefits

Financial Services

  • Financial Coaching Informational Resource Guide – budgeting, managing debt, understanding credit, savings, and more!
  • How to access COVID-19 Emergency Loans and work with Credit Unions
  • COVID-19 and Paid Leave – get help in sorting through the emergency federal paid leave provisions and how they line up with Washington State’s Paid Sick Days and Paid Family & Medical Leave to cover a variety of coronavirus scenarios.
  • Paid Family & Medical Leave Updates – PFML is likely available to workers if they or a family member become seriously ill with COVID-19. Meanwhile, people continue to have babies and face other health challenges.
  • Apply for Financial Assistance through The Plate Fund – if you have urgent, necessary expenses that you are unable to pay for until you receive federal assistance or unemployment insurance – apply for this $500 emergency relief grant.
  • Housing Alliance created a resource page for people and organizations providing homelessness services or affordable housing, for individuals looking for help, and advocates looking for ways to get involved.
  • DSHS’s Community Services Division will begin administering a Disaster Cash Assistance Program (DCAP). The DCAP is available for one month, in a 12-month period, to all Washington families and people without children, who meet income and resource rules and who are not eligible other cash programs, such as:
    • Temporary Assistance for Needy Families (TANF)
    • Aged, Blind or Disabled (ABD) cash
    • Pregnant Women Assistance (PWA)
    • Unemployment Compensation, or
    • Paid Family & Medical Leave through ESD or their employer.

Student Services

  • Free meals during school closures
  • Uhaul: is offering 30 days of free self-storage for students who have to move due to coronavirus.
  • League of Education Voters:  working resource page for parents, families, teachers, students, and other community members on education, equity, health, and wellness of children and families.
  • Scholly: is providing $200 in cash assistance to help cover expenses for students.

Student Services – Community College Students

  • If you’re a community college student struggling to make ends meet, we can help connect you to housing, food and financial resources through Benefits Hub.

Child Care

  • Child Care Aware of Washington: can search its database online or call its Family Center Monday-Friday, 8:30 a.m. to 4:30 p.m., at 1-800-446-1114.
  • Existing child care centers: Existing child care centers around the state are offering drop-in care for their open spots. 
  • YMCA of Greater Seattle: The Y is turning its 14 closed branches into child care centers for the families of medical personnel, first responders, and anyone who needs to work to support the community. They have the capacity for 700 kids total who will be broken up into groups of no more than 10 and provided with snacks and lunch. You can find a list of sites here and register by emailing registration@seattleymca.org.
  • Boys & Girls Club: The Boys & Girls Club will be offering a full day of care for school-aged children at their clubs around King County. There are no additional costs for current club members. Others will have to pay a $50 membership fee and a $25 per day fee to attend. New teen members will just have to pay the $50 membership fee. Find your local club here and call them to find out their hours. Capacity at each club will be limited to 50, including staff. Everyone who enters the club will be screened for symptoms. 
  • Bellevue Boys & Girls Club will also be offering full days of care.
  • Weekdays: helps pair vetted in-home child care providers with nearby families. They are working with providers, such as parents, educators, and nannies, to set up “home pods” of three or fewer children. They are focused on providing care for families where the adults have to continue working. Reach Weekdays by texting 425-200-5127.
  • Parent guide on novel coronavirus in K-12 schools
  • School closure Q & A document
  • Q&A on services for students with disabilities
  • Child Care Resources is working with King County to provide child care, free of charge, for essential workers who live or work in the County. The funding will pay for a slot at select child care providers across the county through at least June. Additional information and instructions on how to apply can be found here in Chinese, Japanese, Korean, Somali, Spanish, Tagalog, and Vietnamese. Email getinvolved@childcare.org if you need this flyer in additional languages or have any other questions.

Online Learning

  • Everfi Family Portal: Sign Up for Free Online Learning Lessons. K-12 Learning Materials Provided. Featuring United Way of King County & the Seattle Seahawks’ partnership in the Character Playbook Program
    Subject Materials include: 

    • character development
    • mental wellness
    • financial readiness 
    • career exploration
  • Secondstep.org is a free resource that offers school curriculums for all ages and has a focus on social emotional-learning.

Information Calls and Webinars

  • King County is hosting Semi-Weekly Calls on sanitation/hygiene and other COVID Guidance Homeless Service Providers. These calls provide the opportunity for homeless service providers to share questions or concerns about sanitation/hygiene or King County’s interim COVID guidance for homeless service providers. These calls are open to all staff of homeless service agencies. During these Q&A calls King County staff will be available to answer homeless service providers questions on COVID and hygiene and sanitation. 

Tax Services

Legal Services

  • Washington LawHelp – providing resources available online and over the phone for people in need of legal assistance and information:
    • Know Your Rights: The Washington LawHelp website offers valuable information on how COVID-19 is impacting court access, health care, benefits, mortgages, and more.
    • CLEAR Hotline: People outside King County can call 1-888-201-1014 to speak to NJP staff about a legal aid issue. Those in King County can call 211 to connect with local services.
    • Alliance for Equal Justice: Staff and volunteer attorneys throughout our statewide Alliance are providing advice and representation over the phone. See the list of  directory of Alliance members to find the programs in your area.
  • Housing Justice Project – can support legal services by calling (253) 234-4204. Further, legal documents can be shared by sending an email with your name, your phone number, and/or any photos, scans, or screenshots to hjpstaff@kcba.org
  • Columbia Legal Services has a developed a coronavirus benefits information guide for people without immigration status, currently available in English and Spanish–and they are in the process of translating it into other languages
  • Legal Counsel for Youth and Childrendeveloped King County and Walla Walla County resource pages, addressing some of the most prominent legal and non-legal needs affecting young people today. These resources will continue to evolve based on input from community partners, youth advocates, and young people.

Transportation

Immigrant Services

  • Immigration-related Information: The Office of Immigrant and Refugee Affairs, el Comite, and Northwest Immigrant Rights Project compiled this new information guide for immigrants who want to know more about how the issue of public charge might affect their ability to access healthcare and other services.
  • Scholarship Junkies created a COVID-19 Relief Fund for WA Undocumented Folks
  • One America released COVID 19 (Coronavirus)- Resources for Immigrants / Recursos para Inmigrantes 23 different languages.

Technology

  • InterConnection: InterConnection.org/retialstore (store for all) and Connectall.org (for low-income and nonprofits) have discounted technology. For instance – easy access to any internet use for $74 here and mobile hotspots for individuals to stay connected. There are also computer monitors for cheap sale: https://connectall.org/peripherals-26.html
  • Phone & Internet Access
    • Sprint will as of March 18th for 60 days:
      • Upgrade metered customers to unlimited data.
      • Provide customers with an additional 20GB of mobile hotspot service.
      • Offering complimentary rates from the U.S. to CDC-defined Level 3 countries to customers with international long-distance plans.
      • Activation fees are waived.
      • NOTE: Stores in King County are closed, so all transactions must be done online or via phone
    • T-Mobile will as of March 13th for 60 days:
      • Upgrade T-Mobile and Metro by T-Mobile data plans to unlimited data plans (excluding roaming).
      • Provide existing T-Mobile and Metro by T-Mobile customers with an additional 20GB of mobile hotspot/tethering service.
      • Provide Lifeline partners to provide customers an additional 5GB of data per month.
      • Increase data allowance to schools and students using EmpowerED digital learning programs to at least 20GB per month for each participant.
    • Verizon: has taken a number of steps to ensure that our wireless customers will receive all the data they need during the coronavirus crisis without paying more than they do today. No matter what kind of wireless plan the customers have, they will be able to use their smartphones and set up hotspots to run other devices or tablets to do schoolwork or work from home.
      • Verizon is giving its unlimited users an extra 15 GB of high-speed hotspot data while those on metered data plans get an extra 15 GB of high-speed data to stay connected. www.verizonwireless.com/support/covid-19-faqs/
      • Verizon has waived activation, overage and late fees. 
      • Unlimited domestic calling to those who are on older plans that had capped monthly phone minutes.
      • Free international calling to CDC level-3 countries (China, Iran, Most European Countries, United Kingdom and Ireland). 
      • Tripled monthly data allowance for students in Verizon Innovative Learning schools. 
  • Facebook launched a COVID-19 Information Center — find it at the top of your news feed.
  • Microsoft created a map the immune response to COVID-19. Microsoft has also mobilized its global supply to chain to secure and distribute medical supplies to healthcare workers.
  • Apply for affordable essential internet through https://apply.internetessentials.com/  or http://wavesimplyinternet.com/

Veterinary

  • Doney Coe Pet Clinic, the One Health Clinic and Seattle Dogs Homeless Program are partnering to provide veterinary care for people facing homelessness or who are low-income in the Seattle area during COVID-19. Submit Intake form now.
  • Rainier Animal In-Service Clinic will happen on Tuesday, May 26th from 8:00 am to 6:00 pm at Beach Veterinary Hospital. The goal of this programs is to provide an avenue for low-income or recently unemployed pet owners to have access to veterinary care they may not be able to afford. Clinic services to include medical procedures, surgical services and advanced veterinary care which are all to be covered by individual grants. Go tot https://rainieranimalfund.org/clinics/ for more information.

Entertainment

Other Nonprofit News

  • Wellspring Family Services: has temporary suspended services in order to preserve social distancing. The Housing department is functioning by appointment only. Clients looking for housing should call 206-826-3050, ext 266, to request services. The Baby Boutique is open by appointment only. Clients should call 206-826-3050 to make an appointment to shop.
  • The Freedom Project is hosting  Virtual Community  Monday through Friday, 12-1 pm and 7-8 pm. You can join through this website or call in by phone: (669) 900-6833 then enter the meeting ID: 312 485 900. These are informal gatherings where we can drop in and connect with other humans. These aren’t facilitated conversations or structured meetings, aren’t mandatory, but are a place to gather, an opportunity for us to ask for and give support, combat isolation, and stay connected.
  • Catholic Community Services: walk-in hours are suspended. Diversion services can be reached at (206) 328-5900.
  • Isolation/quarantine/recovery facilities: at Eastgate in Bellevue, in Issaquah, and at King County International Airport. Attached a map that illustrates each location that King County See full details, including updated case numbers here.
  • The Seattle Foundation created a COVID-19 Response Fund that is deploying resources to community-based organizations that are supporting local workers and families most affected by the coronavirus crisis.
  • Get Support Prioritizing bills by making a short-term plan can help you identify the consequences of failing to pay certain bills. This can help you prioritize your expenses if you just can’t pay everything.
  • The Restaurant Employee Relief Fund (“Fund”) was created to help restaurant industry employees experiencing extraordinary hardship in the wake of the coronavirus disease (COVID-19) outbreak. Through this Fund, grants will be made to restaurant industry employees who have been impacted by COVID-19, including a decrease in wages or loss of employment. DONATE AND APPLY NOW.
  • Community Rise has created a COVID-19 Small Business and Nonprofit Legal Clinic–fill out an intake form now.

Other Community Resource Guides

Please contact resourceexchange@uwkc.org for additional resources not covered in this list.

Want to help out?

Donate to help people have immediate access to food, rental assistance and the support they need by donating the the COVID-19 Community Relief Fund or start a fundraiser.